The average household can barely function without Wi-Fi — so installing reliable broadband is a modern-day must!
However, many customers have questions about changing to a new home Wi-Fi connection. To help you understand the process, we’re answering four common questions about home broadband installation.
Will I be temporarily stuck without Wi-Fi?
One of the top worries people have about changing broadband services is losing Internet access. Being unable to get online can be hugely frustrating and disruptive — especially when working from home. Thankfully, when switching to a reputable provider, any disruption is likely to be minimal!
Your new broadband provider should let you know exactly when the switchover will occur. It only takes a few minutes to activate your new network, so you shouldn’t experience any major disruption when switching. That said, to ensure you don’t get caught out without Internet access, it pays to know the exact dates that your old contract ends and your new one begins.
Can I set up my broadband independently?
If you’re confident in your IT skills, you might consider self-installation. This involves you setting up your new broadband connection independently. Doing this can save you the time and expense of getting an engineer out to your property.
When you choose self-installation, you’ll receive your brand new router in the post before your activation date. Your provider will offer instructions to help you link it to your master phone socket.
If you’re considering this option, remember that your property will need to have the right master socket. Some providers also have their own cable network infrastructure — and if your home hasn’t been connected to their network, you’ll need an engineer’s help. The same is true if installing a full-fibre connection to your property for the first time.
Can I install a fibre broadband connection?
If you’re keen to supercharge your Internet speeds with fibre broadband, there’s a chance you may need help from an engineer. It depends on the type of fibre connection you’re purchasing.
For fibre-to-the-cabinet (FTTC) broadband, your installation process will simply involve connecting your new router to your existing wall socket and getting your new network activated. This is because an FTTC connection uses your local phone lines. However, if you’re switching to fibre-to-the-premises (FTTP) broadband, which involves a fibre-optic cable running directly into your property, you’ll probably need an engineer’s support.
What does activation involve?
Even if you choose to set up your router on your own, you’ll still need your new provider to get your broadband ready for use. Once you’ve got everything plugged in, they’ll activate your network, so you can start using your home’s new connection.
Your new provider needs to officially confirm that your router is installed successfully and that you’ve officially started your contract. If all is in order, they’ll activate your service and you’ll be up and running! This occurs on your dedicated activation day, which your provider should specify in advance.
We hope this blog has helped you better understand the broadband installation process.
Everyday Communications can install affordable, high-speed broadband into your home — without stress. Our engineers will take care of it all, and you can depend on our helpful, 24/7 customer support if you need it. To discover our home broadband solutions, contact our team today!