An Internet Service Provider (ISP) has all the capabilities to provide you with a hassle-free internet life, whether you want to scroll on social media, buy something online, play games with your friends, or do video conferencing with a client from abroad.
All your devices – smartphones, laptops, tablets, or business devices – need to have a reliable internet connection, which is provided by none other than ISPs. They do all the background work so that you have a trouble-free internet connection.
When choosing an ISP, whether you have a business to run or just want to explore the internet for fun, seamless connectivity is all you need. At first, you might be more drawn to choose from a range of large, well-known providers, but smaller providers are less compartmentalised and provide more personalised services. So next time you are going to switch, consider the advantages of using a smaller ISP.
More focused on customer experience
This is one of the key advantages of choosing a smaller ISP – increased customer focus. Smaller providers are more likely to deliver great, no-nonsense customer service. Although no supplier can promise a perfect service, smaller companies can cut time waiting on the phone and deliver better support compared to the larger telecoms companies out there.
Many smaller internet companies were established to help residents and businesses rather than compete with the bigger providers. As a result, they have the ability to provide more tailored solutions to suit your needs.
Here at Everyday Communications understanding the context and requirements of each consumer is how we build long-term relationships with our clients. We don’t want you to repeat yourself to multiple people if you experience an issue – as is the case with so many other telecom providers.
When you sign up for a business plan you will be assigned a dedicated account manager to facilitate quick and easy communication with our in-house support team.
Save money on your broadband bill
Smaller ISPs are able to offer better and cheaper deals compared to their competition because they do not have as many expenses such as payroll, lease and legal fees compared to larger, nationwide internet providers.
If you are already paying too much for your internet connection, you need to ensure that you find ways to avoid overspending and get a deal that suits your personal needs. Watch out for price rises and search for providers with fixed prices.
Get a better deal and avoid expensive service bundles
While many internet providers offer a range of service bundles for you to choose from, a smaller ISP may be able to offer the same deal for less. Also, it might be worth considering choosing separate services for your internet, telephone and TV rather than getting a bundle.
Choosing a smaller internet provider to cover your broadband is a great way to save money overall on all the services you need.
In addition, your loyalty to a bigger ISP doesn’t pay off. Over 70% of people have stayed with their broadband provider for three years and after this period, any reduced monthly costs or bonuses would have expired.
Smaller ISPs focus more on customer retention rather than customer acquisition strategies and, as a result, you are more likely to benefit from special offers and deals.
We would love to make your life easier
We listen to our customers, treating you as individuals rather than numbers. We want to understand more about you and your requirements before we rush in and sign you up for a payment plan, like so many of our competitors.